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Documentation Index

Fetch the complete documentation index at: https://getkontext.io/docs/llms.txt

Use this file to discover all available pages before exploring further.

Feedback is the raw input that flows into Kontext — GitHub issues, support tickets, call transcripts, Slack messages, user interviews, and more.

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How Feedback enters Kontext

Feedback mainly arrives through Integrations. Each Integration connects to a tool where your users communicate, and syncs relevant items as Feedback entries. You can also add Feedback manually when capturing input from conversations, meetings, or other informal channels. When Feedback is synced, Kontext runs an analysis pipeline that:
  1. Detects the Actor — who or what is involved? A customer, a team lead, an API consumer?
  2. Detects the Context — what environment or situation are they in?
  3. Detects Problems — what specific issues are they describing?
  4. Highlights quotes — which exact words support each detected Problem?

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Feedback anatomy

Each piece of Feedback includes:
  • Content — the original text
  • Source — where it came from (GitHub issue, support ticket, etc.)
  • Detected Actor — the entity identified (e.g., “Store Manager”, “Mobile User”)
  • Detected Context — the environment identified (e.g., “Multi-location Retail Chain”, “Solo Freelancer”)
  • Problems — the issues detected, with highlighted quotes linking back to the source text