Documentation Index
Fetch the complete documentation index at: https://getkontext.io/docs/llms.txt
Use this file to discover all available pages before exploring further.
Core Concepts
Kontext is built around a few key ideas that shape how it processes Feedback and surfaces understanding.The problem with summaries
Most feedback tools summarize. They compress hundreds of data points into a few bullet points. This is useful for getting a quick overview, but it flattens the signal — stripping the distinctions that tell you how a shift in Context changes what you should build, for whom, and what success looks like. Kontext preserves these distinctions by structuring Feedback around Contexts, Actors, and Problems — and maintaining the connections between them.Key concepts at a glance
| Concept | What it is | Why it matters |
|---|---|---|
| Features & Releases | Your Product’s Feature tree and how it evolves | Anchors detected Problems to specific areas of your Product |
| Contexts & Actors | The environments and personas behind Feedback | The same Problem means different things for different people |
| Feedback | Raw input from users — issues, transcripts, tickets | The source material Kontext analyzes |
| Problems | Patterns detected across Feedback | What your users are actually struggling with |
| Contextualizations | A Problem viewed through a specific Context, Actor, or both | The texture that shapes your decisions |
These concepts build on each other. Feedback flows in, Problems are detected, and Contextualizations emerge as the system identifies who said what, in what Context.