Core Concepts
Kontext is built around a few key ideas that shape how it processes Feedback and surfaces understanding.The problem with summaries
Most feedback tools summarize. They compress hundreds of data points into a few bullet points. This is useful for getting a quick overview, but it flattens the signal — stripping the distinctions that tell you how a shift in Context changes what you should build, for whom, and what success looks like. Kontext preserves these distinctions by structuring Feedback around Contexts, Actors, and Problems — and maintaining the connections between them.Key concepts at a glance
These concepts build on each other. Feedback flows in, Problems are detected, and Contextualizations emerge as the system identifies who said what, in what Context.