> ## Documentation Index
> Fetch the complete documentation index at: https://getkontext.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> How Kontext ingests and processes raw Feedback from your users.

Feedback is the raw input that flows into Kontext — GitHub issues, support tickets, call transcripts, Slack messages, user interviews, and more.

## How Feedback enters Kontext

Feedback mainly arrives through **Integrations**. Each Integration connects to a tool where your users communicate, and syncs relevant items as Feedback entries. You can also add Feedback manually when capturing input from conversations, meetings, or other informal channels.

When Feedback is synced, Kontext runs an **analysis pipeline** that:

1. **Detects the [Actor](/concepts/contexts-and-actors#actors)** — who or what is involved? A customer, a team lead, an API consumer?
2. **Detects the [Context](/concepts/contexts-and-actors#contexts)** — what environment or situation are they in?
3. **Detects [Problems](/concepts/problems)** — what specific issues are they describing?
4. **Highlights quotes** — which exact words support each detected [Problem](/concepts/problems)?

## Feedback anatomy

Each piece of Feedback includes:

* **Content** — the original text
* **Source** — where it came from (GitHub issue, support ticket, etc.)
* **Detected [Actor](/concepts/contexts-and-actors#actors)** — the entity identified (e.g., "Store Manager", "Mobile User")
* **Detected [Context](/concepts/contexts-and-actors#contexts)** — the environment identified (e.g., "Multi-location Retail Chain", "Solo Freelancer")
* **[Problems](/concepts/problems)** — the issues detected, with highlighted quotes linking back to the source text